Product Overview

Sukoon is a proud Participating Insurer (PI) in Dubai Health Authority's ISAHD programme that promises essential healthcare insurance for every Dubai resident.

If you are looking for an essential benefits plan to cover you, your immediate family members or domestic helpers, you have come to the right place! 

Use our simple online application portal for quick enrollment and instant coverage.

Key Benefits

Choose Your Covers

  • DHA Easy
    A DHA-compliant plan that offers medical insurance coverage for your domestic staff. They will be seamlessly covered at more 1,500 healthcare providers across the UAE.
  • DHA Family
    All the important basic covers recommended by the DHA in one easy-to-buy plan. Protect you and your dependents from medical emergencies. Recommended for individuals with a salary below AED 4,000.
  • DHA Family Plus
    Added protection for you and your dependents. The plan includes all the basic DHA covers and tops them up with some added benefits. Recommended for individuals with a salary above AED 4,000.

How to Get Insured

  • Apply Online

    Click here to buy your plan online in a few easy steps.
  • Apply by Phone

    Call us at 800 SUKOON (785666) for more information and to enrol over the phone.

  • Apply by Email

    Drop us an email with all your details at and we'll get back to you soon.
  • Apply in Person

    Walk into one of our branches to get information, apply, and enrol in person.
Request a call back from one of our insurance experts.

Product Resources

  • You should be fine even if you don't have your physical medical card with you. Healthcare providers across the UAE have access to our online platform where they can validate your insurance details using your Emirates ID or your eCard that's available on the mySukoon portal and mySukoon mobile app (available on Google PlayStore and Apple App Store). For your ease, we advise you to download and save the eCards to your mobile phones.


    International direct billing is managed by our network partner MSH International. They too can validate your eligibility with your eCard.

  • Don't worry. We've got you covered. Your medical insurance card number was shared as part of the onboarding email sent to you from If you are unable to find it, kindly contact your HR or insurance coordinator. Alternatively, you can call us on our toll-free number 800 SUKOON (785666) and get your card number after verifying your identity. Kindly keep your passport copy handy before making the call, as the executive may request for these details to validate your identity.
  • The coinsurance or co-pay is the percentage or amount you will need to pay the hospital or healthcare provider for all services that are covered under your policy. In your case, you will need to pay 20% of the total bill from your side.
  • Brokers, the policyholder and the insured members have access to mySukoon to generate the eCard. If you are a broker or policyholder, then kindly contact your Relationship Manager for your mySukoon access, if you don’t have an account already. Insured members can register themselves instantly using their email address, UAE registered mobile number, date of birth, Emirates ID or healthcare insurance card number.
  • mySukoon is a mobile app exclusively available to all our customers. The app is available on the Apple App Store and the Android Play Store as ‘mySukoon’.
    The app allows you to submit and track your reimbursement claims, find the network providers closest to you, generate the eCard for yourself and your dependents. The login details for the app are the same as those for the mySukoon portal.

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What our customers think

  • The reimbursement is done in a timely manner. A week's time of processing is good for me. I do appreciate the new form of filing, it is automated, and hence, hassle-free.


  • So far, I have been very happy with the cover. It is speedy and I particularly appreciate the SMS messages to give ongoing updates about the process.


  • I love how easy it is to claim reimbursements. The requirements are easy and I received the cash in my account within 10 days.


  • Great service and I received my reimbursement without any hassle. Also really happy with the online reimbursement process as no time-wasted.


  • The claim was processed within no time & the approved amount was transferred online on the same day I got the claim summary report. Much appreciated.


  • Claims are much faster and easier. Just with online documentation, the claim was sorted out. Not even a single call was needed to get the money.



Please note that Sukoon is the insurer of the above insurance product


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