• Group Tailor Made Medical Insurance Plans

    • Fully tailored plans for senior to junior execs
    • 24x7 Home-health and Telemedicine service    
    • Pre-existing and chronic conditions covered

    Health & Medical Insurance

Product Overview

We believe that every organisation is different and each one's needs are unique. This applies to everything from building the internal culture to crafting the right health insurance plan.

Our Group Tailormade Policy was designed to serve this kind of customisation. We drew on our 45 years of insurance expertise and extensive network partnership with healthcare providers to offer you a health plan that is both ideal for you and surpasses all others in the region.

Built for organisations with a total group size of 100 or more, there is a huge selection of plans with varying networks, limits, coinsurance and optional benefits to cater to the different requirements of your different categories of employees.

Key Benefits

How to Get Insured

  • Apply by Phone

    Call us at 800 SUKOON (785666) for more information and to enrol over the phone.

  • Apply by Email

    Drop us an email with all your details and we'll get back to you soon.
  • Apply in Person

    Walk into one of our branches to get information, apply, and enrol in person.
Request a call back from one of our insurance experts.

Product Resources

  • Here's how it works. Non-network access is always subject to the terms and conditions of your policy. You will have to pay the whole cost of the treatment and then apply for reimbursement. Your claim shall be settled as per the terms and conditions of your policy, after applying any non-network deductibles.

    In the case of elective hospitalisation, you need to make sure that you inform us before you get admitted. 

    If the procedures or investigations during any outpatient visit in a non-network hospitalisation might exceed AED 500, you will need to get the necessary prior approval from us. 

    In case of emergencies, please call our helpline 800 SUKOON (785666) as soon as possible for all required details.
  • That usually depends on the type of network cover allotted to you. It will be mentioned on your Sukoon Health card. Based on this, you can access the full list of healthcare providers through the Sukoon website - https://medicalnetwork.sukoon.com/ or with the insurance coordinator / HR dept. of your company.
  • The coinsurance or co-pay is the percentage or amount you will need to pay the hospital or healthcare provider for all services that are covered under your policy. In your case, you will need to pay 20% of the total bill from your side.
  • No, you don't. As it says, the deductible/co-pay is applicable only for consultation. Hence you need to pay the mentioned amount only for that service. You don't need to pay anything from your side for any of the other covered services.
  • You should be fine even if you don't have your physical medical card with you. Healthcare providers across the UAE have access to our online platform where they can validate your insurance details using your Emirates ID or your eCard that's available on the mySukoon portal and mySukoon mobile app (available on Google PlayStore and Apple App Store). For your ease, we advise you to download and save the eCards to your mobile phones.


    International direct billing is managed by our network partner MSH International. They too can validate your eligibility with your eCard.

  • Don't worry, it's a quick and easy process. To register on mySukoon, please click here. You will need to enter your email address, UAE registered mobile number, date of birth, Emirates ID or medical insurance card number to register.


    Your medical insurance card number was shared as part of the onboarding email sent to you from noreply@sukoon.com. If you are unable to find it, kindly contact your HR or insurance coordinator. Alternatively, you can call us on our toll-free number 800 4746 and get your card number after verifying your identity. Kindly keep your passport copy ready before making the call, as the executive may request for these details to validate your identity.


See more FAQs

See more downloads

Are You an Existing Customer?

What our customers think

  • The claim was processed within no time & the approved amount was transferred online on the same day I got the claim summary report. Much appreciated.


  • Very fast processing of my medical reimbursement. I was contacted throughout the process with updates. Very friendly, fast and informative throughout.


  • You're accomodating our needs fast, and because of that, we don't need to wait long time for your approval, especially during an emergency. Thank you.


  • The claim reimbursement is quick and fast. The claim amount is auto-transferred to bank account and the claim summary is received with details.


  • I love how easy it is to claim reimbursements. The requirements are easy and I received the cash in my account within 10 days.


  • The customer service I received from your staff was very good. They were friendly and very professional at the same time. They helped me with my queries. Your website too is very user friendly.


You Might Also Like

  • SME Health Care Plan
    See more details
  • Enhanced Plus Plan
    See more details
  • DHA Health Plan
    See more details
  • Employee Protect Plan
    See more details
  • Thiqa Top Up Health Plan
    See more details
  • 21internationalhealthcareinsurance
    See more details
  • Regional Insurance Medical Solution
    See more details