Supporting Your workers, So Your Organization Can Grow with Confidence and Care
Built for larger workforces, Sukoon Group Tailored Policy offers a customizable health insurance solution for organizations with 100 or more employees. Coverage can be structured around workforce composition, with flexibility across networks, limits, coinsurance, and optional benefits. Backed by over 50 years of insurance expertise and an extensive network of healthcare providers, the policy delivers consistent access to quality care while supporting differentiated benefits for various employee groups within a single framework. A wide range of configurable benefits, including telehealth, wellness initiatives, international direct billing, and coverage for pre-existing and chronic conditions, enables the plan to be tailored to your organization’s specific needs.
Key Benefits
- Complimentary 24/7 access to doctors via voice and video calls
- No co-insurance for emergency cases in medical facilities outside your network (within the UAE)
- A wide selection of plans with varying levels of network, limits, coinsurance, and optional benefits
- Online portal for the HR/insurance administrator for onboarding and after-sales servicing
- Option for international direct billing services
- Access to our exclusive LivFit wellness initiatives
- Customised geographical area of cover - worldwide to the UAE-only cover
- Pre-existing and chronic conditions are covered, with no waiting period
- Dental, optical, alternative medicine, and other covers as optional benefits
- Second medical opinion from the world's reputed institutions
- Fully customised plans to suit all levels of employees
- Varying levels of direct billing medical provider network coverage from Premium to Classic
- International emergency travel assistance, which covers the repatriation of remains and evacuation
your questions answered
We are here to help. Find the most commonly asked Group Tailored Products questions.
Here's how it works. Non-network access is always subject to the terms and conditions of your policy. You will have to pay the whole cost of the treatment and then apply for reimbursement. Your claim shall be settled as per the terms and conditions of your policy, after applying any non-network deductibles.
In the case of elective hospitalisation, you need to make sure that you inform us before you get admitted.
If the procedures or investigations during any outpatient visit in a non-network hospitalisation might exceed AED 500, you will need to get the necessary prior approval from us.
In case of emergencies, please call our helpline 800 SUKOON (785666) as soon as possible for all required details.
That usually depends on the type of network cover allotted to you. It will be mentioned on your Sukoon Health card. Based on this, you can access the full list of healthcare providers through the Sukoon website -https://medicalnetwork.sukoon.com/ or with the insurance coordinator / HR dept. of your company.
The coinsurance or co-pay is the percentage or amount you will need to pay the hospital or healthcare provider for all services that are covered under your policy. In your case, you will need to pay 20% of the total bill from your side.
No, you don't. As it says, the deductible/co-pay is applicable only for consultation. Hence you need to pay the mentioned amount only for that service. You don't need to pay anything from your side for any of the other covered services.
Product Resources
For more information, please refer to the product resources listed here.
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