• Convenient Claim Submission

    As a customer-centric insurer operating in the region for more than 45 years, we understand the kind of support our customers expect from us when making a claim. This period, we believe, is the most important part of our relationship with our customers. This page contains all claim-related information and documents across categories. 

    • AED 2 billion in claims paid every year
    • Super fast claim processing and payment
    • Winner of Customer Satisfaction & Happiness Award 2020

    Brighter Future


We will support you through every stage of the claims process. Our claims team will get your claim underway immediately and can ensure a fast and hassle-free claim settlement. Below, you can find a detailed guide on how to submit your claim, the documents you’ll need to keep ready, and the next steps in the claims process.


You can conveniently submit, track and manage your medical claim through our online portal or mobile app. We have provided all details regarding the claim process below. Further, you can click here to get the contact details of your nearest Sukoon branch.